Product Support

Super Macd BB support guide

Use this guide to decide whether your Super Macd BB question is a product-fit issue, setup issue, licensing question, paid support request, or custom development request.

Super Macd BB screenshot

Support Fit

Start by identifying what kind of product help you need.

Super Macd BB is a NinjaTrader 8 indicator. The fastest support path depends on whether the issue is purchase fit, installation, licensing, chart setup, or a request to change how the product works.

Install, import, download, or licensing questions

Chart setup, template, workspace, or indicator visibility issues

Questions about whether the product fits your market, timeframe, or workflow

A need to decide whether product support, paid support, or custom development is the right path

Before You Ask

Send the details that make support useful.

Product support is faster when Moore Tech can see the actual setup, not just a short description. Include the platform version, product name, screenshots, error messages, and what you expected to happen.

NinjaTrader version and workspace context

Product name, order email, or license details if available

Screenshots of the chart, settings, or error

Steps already tried and the expected result

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